Welcome Back, You're In! Now that you're officially a client of Y-Therapy Counseling and Consulting, here’s everything you need to stay on track and get the most out of your therapeutic journey. 🔐 Client Portal AccessLog into the Secure Client Portal to:
View and schedule upcoming appointments
Join virtual sessions
Complete forms or upload documents
Message your therapist directly
Update your payment method
🧾 Payments & Policies All payments are securely processed through the portal. If you need to cancel or reschedule, please refer to our 24-hour cancellation policy to avoid any late fees. For clients using EAP services, sessions are fully covered—just be sure to complete your intake paperwork prior to your first appointment. If you're a private-pay client, the session fee is $100 and charged to the card on file unless otherwise discussed. 📍 In-Person SessionsWe offer in-person sessions based on office availability. If you're interested in meeting face-to-face, simply send a message through the client portal to request an in-person appointment. We'll do our best to accommodate your preference. 📆 Need to Reschedule?Life happens—we get it. If you need to cancel or reschedule, please do so at least 24 hours in advance through the client portal to avoid being charged the full session fee.
